Referrals to the Supporting People Casework Service

How to Make A Referral - A Guide for Assessment Staff:

Who can be referred?
People who have had a Social Care Assessment or Mental Health CPA and require a service such as ours.

How to make a referral
Telephone 01273 664000 and ask to speak to the person who is dealing with referrals.

After making a referral, a Care plan and Risk Assessment should be faxed on 01273 664001.  We can then add the client to our waiting list.
 

What happens next?
Within two weeks of the referral, the referred person will be offered an assessment appointment with our Crisis Intervention Project. They will be assessed for prioritisation on the waiting list. Any emergencies will be identified and dealt with immediately.

Whilst on the waiting list
If the situation changes please contact MACS again to update us of the situation.

We can also give telephone advice on the Advice Line 01273 664040 (Mondays, Wednesdays and Thursdays
10am-12 and Tuesdays and Fridays 2pm-4pm) to offer advice whilst they are waiting for our service.

If clients are self-funding, we can see them under macs-plus .

Other Project Referrals

If clients only require short-term casework or advice we can allocate them under our other advice projects.

Please contact the person on referrals to discuss further or through the Advice Line on 01273 664040. Self referrals can be made under these projects.